Confirmation Guideline – Bookings & Events

Please read the following confirmation guidelines and terms and conditions for bookings of events, conferences and group arrangements carefully.

7 Days from receipt of the Group, Conference & Event Agreement

Royal Elephant requires your signed acceptance of the Group, Conference & Event Agreement.

14 Days from receipt of the Group, Conference & Event Agreement

Your initial, non-refundable 50% deposit is due within 7 days of signing this Agreement.

In order for us to confirm your event, please fax or email the proof of payment or deposit slip, as well as the signed acceptance of our Group, Conference & Event Agreement to the Royal Elephant.

It is important to take note that we DO NOT accept any form of Cheque payment, delivered or deposited into our bank account, unless prior written approval was obtained from the General Manager at the Royal Elephant.

In addition, a Credit Card Authorisation Form must be completed, signed and send back to the Royal Elephant as security on any extras and all (if any) incidental expenses.

14 Days prior to your Event

Please submit and confirm the final numbers of delegates attending the event.

The final 50% balance of the prepayment as stated in the Group, Conference & Event Agreement as well as Event Terms & Conditions Agreement is now due.

Please fax or email the proof of payment or deposit slip to the Royal Elephant.

Again it is important to take note that we DO NOT accept any form of Cheque payment, delivered or deposited into our bank account, unless prior written approval was obtained from the General Manager at the Royal Elephant.

Please fax or email your signed acceptance on the Event Function sheet to the Royal Elephant as confirmation.

3 Days prior to your Event

We require a full detailed rooming list for hotel room allocations.

Should we not receive this in time we will not be able to personalise guest registration cards.

E&OE – Errors and Omissions Excepted